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How should the notification system be improved?

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7 results found

  1. Get notified based on SLA status

    As a user who works with SLAs I want to get notified if my SLA has been breached.

    1 vote

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    0 comments  ·  Admin →
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    Gathering Feedback  ·  AdminJonah Kowall (SVP Product and Design, Paessler) responded

    Hi there,


    Great news! Your idea has been approved and moved to the next stage on Paessler.


    Before we can commit to developing this idea, we need more input from the community. Your idea has the potential to significantly impact our users, and getting broader feedback will help us understand its full scope and prioritize it effectively.


    Here's how you can help:

    • Share your idea: Encourage other Paessler users to view, comment on, and vote for your idea.
    • Elaborate on your suggestion: Add more details, use cases, or examples to your idea description.
    • Engage with comments: Respond to questions and suggestions from other users.


    The more engagement your idea receives, the better its chances of being fully implemented.


    Thanks for your continued collaboration in making Paessler even better!


    Best regards,

    The Paessler Product Team

  2. OAuth for PRTG SMTP E-Mail Delivery

    As a PRTG Network Administrator responsible for maintaining critical IT monitoring, I need PRTG to support OAuth 2.0 authentication for SMTP email notifications, so that we can continue receiving critical monitoring alerts after Microsoft retires Basic Authentication for SMTP AUTH in Exchange Online.

    Business Impact:
    Microsoft has announced the permanent removal of Basic Authentication for Client Submission (SMTP AUTH) in Exchange Online, with the retirement process beginning March 1, 2026, and completing by April 30, 2026. Without OAuth support in PRTG, our organization will lose all email notifications from our monitoring system, severely impacting our ability to respond to critical…

    1 vote

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    0 comments  ·  Admin →
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    Gathering Feedback  ·  AdminJonah Kowall (SVP Product and Design, Paessler) responded

    Hi there,


    Great news! Your idea has been approved and moved to the next stage on Paessler.


    Before we can commit to developing this idea, we need more input from the community. Your idea has the potential to significantly impact our users, and getting broader feedback will help us understand its full scope and prioritize it effectively.


    Here's how you can help:

    • Share your idea: Encourage other Paessler users to view, comment on, and vote for your idea.
    • Elaborate on your suggestion: Add more details, use cases, or examples to your idea description.
    • Engage with comments: Respond to questions and suggestions from other users.


    The more engagement your idea receives, the better its chances of being fully implemented.


    Thanks for your continued collaboration in making Paessler even better!


    Best regards,

    The Paessler Product Team

  3. Mute alerts during maintenance

    As an IT Administrator I would like to mute alarms during a maintenance window without pausing sensors so that I can ensure I am collecting as much data is possible without creating false positives.

    This is a feature which other tools have

    6 votes

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    Gathering Feedback  ·  AdminJonah Kowall (SVP Product and Design, Paessler) responded

    Hi there,


    Great news! Your idea has been approved and moved to the next stage on Paessler.


    Before we can commit to developing this idea, we need more input from the community. Your idea has the potential to significantly impact our users, and getting broader feedback will help us understand its full scope and prioritize it effectively.


    Here's how you can help:

    • Share your idea: Encourage other Paessler users to view, comment on, and vote for your idea.
    • Elaborate on your suggestion: Add more details, use cases, or examples to your idea description.
    • Engage with comments: Respond to questions and suggestions from other users.


    The more engagement your idea receives, the better its chances of being fully implemented.


    Thanks for your continued collaboration in making Paessler even better!


    Best regards,

    The Paessler Product Team

  4. Execute Program notifications for PRTG Hosted Monitor

    PRTG Hosted Monitor does not support Execute Program notifications for security reasons. We are evaluating if it is possible to add (limited) Execute Program notification support to PRTG Hosted Monitor.

    Help us with our survey!
    https://forms.office.com/e/QYmfEWPjdv

    1 vote

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    Under Review  ·  AdminLukas Cernohorsky (Admin, Paessler) responded

    Thanks for submitting your idea, to Paessler! We really appreciate you taking the time to share your feedback and help us improve our products.


    Your idea has been successfully received and is now in our review queue. Our team will carefully evaluate it, and we'll keep you updated on its status.


    In the meantime, feel free to share your idea with others to gather more support and comments. The more input we get, the better!


    Thanks again for your contribution.


    Best regards,

    The Paessler Product Team

  5. Add Monthly Recurring Maintenance Schedule Option

    As a PRTG user, I want to create monthly recurring maintenance schedules for devices with scheduled reboots so that I can enable 24/7 push notifications without being woken up by false alarms during planned maintenance activities.

    4 votes

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    Gathering Feedback  ·  AdminJonah Kowall (SVP Product and Design, Paessler) responded

    Hi there,


    Great news! Your idea has been approved and moved to the next stage on Paessler.


    Before we can commit to developing this idea, we need more input from the community. Your idea has the potential to significantly impact our users, and getting broader feedback will help us understand its full scope and prioritize it effectively.


    Here's how you can help:

    • Share your idea: Encourage other Paessler users to view, comment on, and vote for your idea.
    • Elaborate on your suggestion: Add more details, use cases, or examples to your idea description.
    • Engage with comments: Respond to questions and suggestions from other users.


    The more engagement your idea receives, the better its chances of being fully implemented.


    Thanks for your continued collaboration in making Paessler even better!


    Best regards,

    The Paessler Product Team

  6. System Information Variables for Notifications

    As a Network Administrator, I want system information discovered by PRTG (such as system contact, location, description, and hardware details) to be available as variables in notification templates so that I can include relevant system context in alerts without manually maintaining duplicate information, enabling faster incident response and more informative notifications.

    4 votes

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    0 comments  ·  Admin →
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    Gathering Feedback  ·  AdminJonah Kowall (SVP Product and Design, Paessler) responded

    Hi there,


    Great news! Your idea has been approved and moved to the next stage on Paessler.


    Before we can commit to developing this idea, we need more input from the community. Your idea has the potential to significantly impact our users, and getting broader feedback will help us understand its full scope and prioritize it effectively.


    Here's how you can help:

    • Share your idea: Encourage other Paessler users to view, comment on, and vote for your idea.
    • Elaborate on your suggestion: Add more details, use cases, or examples to your idea description.
    • Engage with comments: Respond to questions and suggestions from other users.


    The more engagement your idea receives, the better its chances of being fully implemented.


    Thanks for your continued collaboration in making Paessler even better!


    Best regards,

    The Paessler Product Team

  7. Enhanced HTTP Action Notifications: JSON/XML Support with Custom Headers

    As an IT Operations Engineer, I want to send PRTG notifications in JSON or XML format with custom HTTP headers so that I can directly integrate PRTG alerts with modern ITSM, incident management, and automation systems, eliminating manual steps and custom scripting.

    3 votes

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    0 comments  ·  Admin →
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    Gathering Feedback  ·  AdminJonah Kowall (SVP Product and Design, Paessler) responded

    Hi there,


    Great news! Your idea has been approved and moved to the next stage on Paessler.


    Before we can commit to developing this idea, we need more input from the community. Your idea has the potential to significantly impact our users, and getting broader feedback will help us understand its full scope and prioritize it effectively.


    Here's how you can help:

    • Share your idea: Encourage other Paessler users to view, comment on, and vote for your idea.
    • Elaborate on your suggestion: Add more details, use cases, or examples to your idea description.
    • Engage with comments: Respond to questions and suggestions from other users.


    The more engagement your idea receives, the better its chances of being fully implemented.


    Thanks for your continued collaboration in making Paessler even better!


    Best regards,

    The Paessler Product Team

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