BCC Field for Email Notifications
As an IT Operations Manager, I want to configure BCC recipients in PRTG email notifications so that I can send alerts to external systems and tracking mailboxes without exposing those addresses to other notification recipients, ensuring security and regulatory compliance.
Use case: we need to integrate PRTG with Jira using email BCC (not API). Jira’s email address must remain hidden from other recipients for security and compliance. Additionally, a copy of each alert must be sent silently to a tracking mailbox.
The goal is to send alerts to Jira via email (address hidden from users) and to archive notifications for compliance (without cluttering user inboxes). API integration is not possible—email is the only option. Currently PRTG lacks of BCC, which blocks secure Jira integration and compliance workflows.
Blake Hammond
shared this idea
Hi there,
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