Mute alerts during maintenance
As an IT Administrator I would like to mute alarms during a maintenance window without pausing sensors so that I can ensure I am collecting as much data is possible without creating false positives.
This is a feature which other tools have
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Christopher Hendrix
commented
As a Systems Engineer, I want the option to pause only notifications/triggers during a maintenance window while sensors continue polling and recording data, so that I have full data continuity during maintenance windows while completely preventing alarm fatigue for the operations team.
Description:
Currently, pausing an object halts all sensor checks completely. In many enterprise scenarios, engineers still want PRTG to gather performance data and display status checks during maintenance, but suppress active alerting/notifications.
Default Behavior: Full Object Pause (Standard behavior: stops polling and data collection).
New Option (Checkbox): "Pause Notifications / Triggers Only"
When checked, sensors continue polling, updating status, and recording performance data.
All associated Notification Triggers (state, threshold, speed triggers) attached to the object/group/probe are suppressed for the duration of the downtime.
Benefit: Full data continuity during maintenance windows while completely preventing alarm fatigue for operations teams.
This provides modern, flexible maintenance management without compromising metric collection. -
W.Wessely Wessely commented
Sehr gut!
Wir benötigen immer wieder die Daten von Sensoren trotz Alarmierungen und wollen / können diese nicht pausieren.
Aber jedes mal wird der Trigger ausgelöst und das macht bei extrem vielen Sensoren alles sehr schwierig.
Wir möchten über eine von uns vorgegebene Zeit einfach keine Triggeralarme erhalten.Excellent!
We frequently need data from sensors despite alarms and don't want to/can't pause them.
However, the trigger is activated every time, which makes things very difficult with a large number of sensors.
We simply don't want to receive any trigger alarms for a specified period of time. -
Michael Ammons
commented
What I would like to be able to do is when I know I am doing a server reboot acknowledge that alerts may show up, so I can see when a device stops pinging, but have the status of the sensor skip the down status and go to acknowledged.
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Michael Ammons
commented
When doing upgrade / updates on things that have sensors, obviously the sensors start reporting a timeout / error caused by lookup value. This I think is good to know in the update process, but it also starts creating email alerts. I would like to see a way other than pausing sensors to stop alerts so that I can still watch sensors go from a Normal status into warning, down and back up.