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How can we improve our products? (please focus on ideas which are not within the other categories)

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4 results found

  1. Ad more device icons to PRTG

    As an IT administrator, I would like to be able to identify affected devices in PRTG right away. Having the correct device icon and manufacturer would help me with this task. Eatone, Synology and other icons are missing.

    1 vote

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    0 comments  ·  Admin →
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  2. Release PRTG Data Hub on Windows

    Develop PRTG Data Hub to forward and filter syslog and SNMP traps from a Windows system.

    1 vote

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    0 comments  ·  Admin →
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    In Progress  ·  AdminLukas Cernohorsky (Admin, Paessler) responded

    Hi there,


    Exciting news! Your idea is now in progress! Our team has started working on bringing this feature/improvement to life.


    We're diligently developing and testing, and we'll keep you updated on our progress. We're excited about the positive impact this will have for Paessler users.


    Thanks for your patience and for helping us enhance our products.


    Best regards,

    The Paessler Product Team

  3. Change from a license key concept to an account ID

    As a PRTG administrator I am confused that Paessler is still using license keys while the product is subscription based. This seems to be from a time when the product was perpetual. It is unclear if the product will stop working after the expiration of the key and if the user has still access. More visibility into the subscription would be handy or better yet link it to my userid where I can login and see my license status

    1 vote

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    0 comments  ·  Admin →
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    Gathering Feedback  ·  AdminJonah Kowall (SVP Product and Design, Paessler) responded

    Hi there,


    Great news! Your idea has been approved and moved to the next stage on Paessler.


    Before we can commit to developing this idea, we need more input from the community. Your idea has the potential to significantly impact our users, and getting broader feedback will help us understand its full scope and prioritize it effectively.


    Here's how you can help:

    • Share your idea: Encourage other Paessler users to view, comment on, and vote for your idea.
    • Elaborate on your suggestion: Add more details, use cases, or examples to your idea description.
    • Engage with comments: Respond to questions and suggestions from other users.


    The more engagement your idea receives, the better its chances of being fully implemented.


    Thanks for your continued collaboration in making Paessler even better!


    Best regards,

    The Paessler Product Team

  4. Seed this forum with your ideas

    UserVoice pro tip #1:
    Your customers are full of ideas, but people are more likely to contribute if they're not among the first. Add your own ideas now!

    0 votes

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    Under Review  ·  0 comments  ·  Admin →
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