16 results found
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SSO for PRTG Mobile App
As a Systems Engineer using SSO-based authentication,
I want to be able to log in to the PRTG mobile app using my organization's SSO credentials,
so that I can monitor my infrastructure without needing a separate local PRTG account, and in compliance with my organization's security policies.5 votes -
GMSA Support for PRTG
As a IT Administrator using PRTG I have a compliance requirement to rotate all passwords automatically with GMSA functionality in Windows so that I can avoid using shared passwords which are not rotated.
19 votes -
SSO Passthrough Authentication for MultiBoard Server Connections
As an IT Operations Manager managing multiple PRTG core servers, I want to add servers to MultiBoard using SSO authentication instead of local accounts, so that I can maintain centralized identity management through our Entra ID infrastructure while eliminating the need to create and manage local PRTG accounts.
7 votes -
Active Directory Nested Group Support for Authentication
As an IT Administrator, I want PRTG to recognize and authenticate users who are members of nested Active Directory groups so that I can maintain our existing AD organizational structure and security policies without having to flatten group hierarchies or create duplicate memberships specifically for PRTG access.
8 votes -
SSO with any Identity & Access Management (IAM) Solution via OpenID Connect (OIDC)
As a Security Administrator we want PRTG to integrate with our SSO system, but we do not use Entra ID or Okta. We need this so that we have control over users who joining or leaving the company to avoid having to manually manage users and permissions.
Use your IAM solution of choice with a generic OpenID Connect (OIDC) integration option.
Currently, we support Entra ID (formerly Azure AD) and Okta.
12 votes -
PRTG API Access to Complete Access Right Management
As an IT Infrastructure Manager, I want to retrieve all device groups with their associated AD group access permissions, user roles, and LDAP mappings using the PRTG API so that I can automate comprehensive access rights monitoring, and avoid checking manually each group's permissions.
5 votes -
Support for Encrypted OIDC Authorization Tokens in PRTG SSO Login
As an IT Infrastructure Manager, I would like to implement SSO integration with OIDC. Our IDP automatically generates an encrypted authorization token.
PRTG does not support encrypted authorization tokens as a login mechanism; it only supports ID tokens (JWT) that are not encrypted.1 vote -
Direct MultiBoard Launch Option for PRTG Desktop Application
As an IT Infrastructure Manager who uses PRTG MultiBoard daily, I want to launch directly into the MultiBoard interface without navigating through the main PRTG Desktop application, so that I can immediately access my centralized monitoring dashboards and eliminate unnecessary steps from my daily workflow.
4 votes -
Flexible Primary Group Management for Active Directory Users with Multiple Group Memberships
As a Systems Administrator managing PRTG user access,
I want the ability to change the primary group assignment for Active Directory users who are members of multiple synchronized AD groups in PRTG,
So that I can reorganize and remove AD groups without being forced to first delete user accounts, enabling more flexible user and group lifecycle management.2 votes -
Centralized User Activity Log with Action-Based Reporting
As an IT Operations Manager, I want to view a centralized user activity log that shows all actions performed by each user account across my PRTG installation, so that I can maintain accountability, ensure compliance, track training needs, and quickly identify the source of configuration changes or issues.
5 votes -
SSO Prompt Field for Entra ID
As an IT Infrastructure Manager, I want to configure the SSO prompt behavior in PRTG's Entra ID integration (e.g., use cached session vs. show account picker) so that I can control the login experience for my users and support environments where multiple accounts need to be selectable.
SSO with EntraID presently has the prompt field hard-coded into the Authorization URL as prompt=none. But what if the customer would like the account selector to come up, and not used a cached profile. I tried appending the authorization URL with ?prompt=select_account only to get the error stating prompt was duplicated in use.
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1 vote -
SSO for PRTG Desktop App
As a Network Engineer who solely uses SSO for authentication, and prefers the Desktop UI/experience compared to the Web UI/experience, having SSO integration and ability to log in via the Desktop App without needing a local account would be extremely handy.
The org's security policy and standpoint is for NO local accounts and ONLY SSO.
1 vote -
PRTG support for non-Microsoft LDAP directories
As an IT Infrastructure Manager working in a non-Microsoft environment (e.g., Linux-based or mixed infrastructure), I want PRTG to natively support generic LDAP directories for user authentication and management so that I can centralize user access control without having to manually maintain separate PRTG user accounts.
For now, PRTG offers native integration only with Active Directory. As a result, in a non-AD environment, integration with the existing system remains limited and can generate administrative overhead.4 votes -
CyberArk Integration for Secure Credential Management
As a PRTG administrator, I want to integrate CyberArk credential provider with PRTG so that I can securely manage and retrieve credentials for monitoring devices without storing sensitive authentication information directly in PRTG
3 votes -
Active user management
As a PRTG user I would need an improved way to view and manage logged-in PRTG users. Although there is a script to list logged-in users, this functionality could be directly integrated into the PRTG interface for a smoother user experience. This functionality helps to have a real-time overview of all logged in users, analysis user logins for capacity utilization planning, and identify inactive users.
8 votes -
Active directory integration for PRTG Data Exporter and Multi-Core Dashboards
Currently PRTG Data Exporter, which also powers Multi-Core Dashboards, only offers simple user accounts.
As a user I want to have an active directory integration for PRTG Data Exporter to use my preferred access management.
2 votes
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