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  1. There is no way currently to change the port (1616) of the new UI.
    It could be a good idea to allow this change, as we can already change the port for the standard webserver.

    1 vote

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  2. As a Network Engineer who solely uses SSO for authentication, and prefers the Desktop UI/experience compared to the Web UI/experience, having SSO integration and ability to log in via the Desktop App without needing a local account would be extremely handy.

    The org's security policy and standpoint is for NO local accounts and ONLY SSO.

    1 vote

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  3. As a Systems Engineer using SSO-based authentication,
    I want to be able to log in to the PRTG mobile app using my organization's SSO credentials,
    so that I can monitor my infrastructure without needing a separate local PRTG account, and in compliance with my organization's security policies.

    2 votes

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    1 comment  ·  Admin →
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    Thanks for submitting your idea, to Paessler! We really appreciate you taking the time to share your feedback and help us improve our products.

    Your idea has been successfully received and is now in our review queue. Our team will carefully evaluate it, and we'll keep you updated on its status.

    In the meantime, feel free to share your idea with others to gather more support and comments. The more input we get, the better!

    Thanks again for your contribution.

    Best regards,

    The Paessler Product Team

  4. As a Systems Administrator managing PRTG user access,
    I want the ability to change the primary group assignment for Active Directory users who are members of multiple synchronized AD groups in PRTG,
    So that I can reorganize and remove AD groups without being forced to first delete user accounts, enabling more flexible user and group lifecycle management.

    2 votes

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  5. As an IT Infrastructure Manager who uses PRTG MultiBoard daily, I want to launch directly into the MultiBoard interface without navigating through the main PRTG Desktop application, so that I can immediately access my centralized monitoring dashboards and eliminate unnecessary steps from my daily workflow.

    4 votes

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  6. As an IT Infrastructure Manager, I want to retrieve all device groups with their associated AD group access permissions, user roles, and LDAP mappings using the PRTG API so that I can automate comprehensive access rights monitoring, and avoid checking manually each group's permissions.

    5 votes

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  7. As an IT Administrator, I want PRTG to recognize and authenticate users who are members of nested Active Directory groups so that I can maintain our existing AD organizational structure and security policies without having to flatten group hierarchies or create duplicate memberships specifically for PRTG access.

    4 votes

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  8. As a PRTG administrator, I want to integrate CyberArk credential provider with PRTG so that I can securely manage and retrieve credentials for monitoring devices without storing sensitive authentication information directly in PRTG

    3 votes

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  9. Currently PRTG Data Exporter, which also powers Multi-Core Dashboards, only offers simple user accounts.

    As a user I want to have an active directory integration for PRTG Data Exporter to use my preferred access management.

    2 votes

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  10. As an IT Infrastructure Manager working in a non-Microsoft environment (e.g., Linux-based or mixed infrastructure), I want PRTG to natively support generic LDAP directories for user authentication and management so that I can centralize user access control without having to manually maintain separate PRTG user accounts.
    For now, PRTG offers native integration only with Active Directory. As a result, in a non-AD environment, integration with the existing system remains limited and can generate administrative overhead.

    4 votes

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  11. As an IT Operations Manager managing multiple PRTG core servers, I want to add servers to MultiBoard using SSO authentication instead of local accounts, so that I can maintain centralized identity management through our Entra ID infrastructure while eliminating the need to create and manage local PRTG accounts.

    7 votes

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  12. As an IT Operations Manager, I want to view a centralized user activity log that shows all actions performed by each user account across my PRTG installation, so that I can maintain accountability, ensure compliance, track training needs, and quickly identify the source of configuration changes or issues.

    5 votes

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    1 comment  ·  Admin →
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  13. As a IT Administrator using PRTG I have a compliance requirement to rotate all passwords automatically with GMSA functionality in Windows so that I can avoid using shared passwords which are not rotated.

    16 votes

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    1 comment  ·  Admin →
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  14. As a Security Administrator we want PRTG to integrate with our SSO system, but we do not use Entra ID or Okta. We need this so that we have control over users who joining or leaving the company to avoid having to manually manage users and permissions.

    Use your IAM solution of choice with a generic OpenID Connect (OIDC) integration option.

    Currently, we support Entra ID (formerly Azure AD) and Okta.

    11 votes

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    On Roadmap  ·  3 comments  ·  Admin →
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  15. Enabling Kerberos authentication for Windows sensors streamlines the authentication process while enhancing security and ensuring compliance with organizational security policies.

    https://uservoice.paessler.com/discovery/roadmap/feature/159468

    26 votes

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  16. As a PRTG user I would need an improved way to view and manage logged-in PRTG users. Although there is a script to list logged-in users, this functionality could be directly integrated into the PRTG interface for a smoother user experience. This functionality helps to have a real-time overview of all logged in users, analysis user logins for capacity utilization planning, and identify inactive users.

    8 votes

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