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SSO with any Identity & Access Management (IAM) Solution via OpenID Connect (OIDC)

As a Security Administrator we want PRTG to integrate with our SSO system, but we do not use Entra ID or Okta. We need this so that we have control over users who joining or leaving the company to avoid having to manually manage users and permissions.

Use your IAM solution of choice with a generic OpenID Connect (OIDC) integration option.

Currently, we support Entra ID (formerly Azure AD) and Okta.

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AdminLukas Cernohorsky (Admin, Paessler) shared this idea  ·   ·  Report…  ·  Admin →
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Gathering Feedback  ·  AdminJonah Kowall (SVP Product and Design, Paessler) responded  · 

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  • Nicholas Hoyle commented  ·   ·  Report

    As an IT Infrastructure Manager, I want to configure the group claim name in PRTG's OIDC token settings so that I can integrate PRTG with our organization's existing identity provider without requiring changes to our standardized OIDC claim naming conventions.

    Currently, PRTG SSO Okta integration requires the claim name "groups" which is not flexible and cannot be used if you don't control the Okta setup or it is incompatible with standards in use. Other OIDC integrations (like Jira) allow you to set the name of the groups claim, so it can be compatible with your organizations OIDC setup. We would prefer to be able to name the groups claim to something else within the config of PRTG.