Skip to content

Operational Technology (OT)

Operational Technology (OT)

Categories

10 results found

  1. “We use Siemens SCALANCE switches in our OT networks. While PRTG can monitor them via generic SNMP, setup requires manual configuration and does not provide an optimized industrial template.

    What we would like is a dedicated SCALANCE device template that automatically detects and configures relevant industrial monitoring sensors.

    Desired functionality:

    Switch Health & Hardware

    CPU load

    Memory usage

    Temperature

    Power supply status

    Redundancy / ring status (MRP)

    Port status overview

    Industrial Network Diagnostics

    Port errors (CRC, collisions, drops)

    Link flaps

    Bandwidth utilization per port

    Industrial protocol traffic overview (if available)

    OT-Specific Features

    PROFINET diagnostics (if accessible via SNMP)

    Ring topology…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. “I work in modern Siemens environments using S7-1200 and S7-1500 PLCs. We already use PRTG for IT and network monitoring, but for these newer PLCs we still lack deep, built-in diagnostic visibility.

    Today, we mostly rely on ping, generic SNMP, or OPC UA workarounds. That tells us whether the PLC is reachable, but not what is actually happening inside the controller.

    In real production environments, when a line stops or behaves unstable, we still have to open TIA Portal to check CPU state, diagnostic buffer, or hardware faults. This delays root cause analysis.

    What I would like from PRTG for…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. “I work in an OT/SCADA environment where many of our critical field devices (RTUs, IEDs, reclosers, protection relays, substation controllers, etc.) communicate using DNP3. This includes both serial and IP-based DNP3 connections.

    Right now, PRTG is great for monitoring our IT infrastructure and networks, but we cannot monitor many of our OT devices because they only support DNP3 or provide much better diagnostic/event information through DNP3 than through SNMP or Modbus.

    What I would need from native DNP3 support in PRTG: 1. Read key data from DNP3 devices
    2. Time‑stamped event monitoring,
    3. Monitor reliability of field connections.
    Why this…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Share your feedback on the OT monitoring features that you wish to have to help us enhance and expand our capabilities.

    Help us with our survey!
    https://forms.office.com/Pages/ResponsePage.aspx?id=mGsNGiuGjk6DJuST5bHVMkpWKvLjSEJCjgTvRSEPBVNUNExBVFJZR0pNS1NaQUFCNTNNU1JOUUlTSyQlQCN0PWcu

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. As a facility manager, I want PRTG to support BACnet/IP and automatically discover BACnet devices (HVAC, energy meters, fire panels) so that I can centralize my building automation monitoring.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. As an OT network engineer, I want PRTG to provide predefined monitoring templates for industrial switches (Siemens SCALANCE, Moxa, Hirschmann, Cisco Industrial) so that I can quickly onboard new devices and track switch performance.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. “I work in Siemens-based environments where S7‑300 and S7‑400 PLCs are still critical for production. We already use PRTG successfully for IT and network monitoring, but for these legacy Siemens PLCs we can currently only monitor basic things like ping or generic SNMP.

    That means:

    We see that a PLC is reachable or not, but
    We don’t see WHY it went into trouble (STOP, restarts, cycle time issues, hardware faults, battery, etc.)
    In real incidents, we still have to open STEP 7 / TIA Portal or go on site to look at the diagnostic buffer and CPU status. This is…

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. As a Rockwell Automation customer, I would like PRTG to natively support EtherNet/IP and CIP monitoring so that I can monitor ControlLogix, CompactLogix, and Stratix switches without additional middleware.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. As an OT administrator I would like to have dashboards which visualize my specific components accurately so that I can have a good visualization of my systems when I am seeing status and troubleshooting issues.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. As an OT sysadmin who is using of OPC-UA advanced sensors I would like to use a value from a text value in OPC-UA and create a tag within PRTG so I can build more automation in my notification and visualization use cases.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?