8 results found

1. Industrial switch monitoring & template-based discovery

   As an OT network engineer, I want PRTG to provide predefined monitoring templates for industrial switches (Siemens SCALANCE, Moxa, Hirschmann, Cisco Industrial) so that I can quickly onboard new devices and track switch performance.

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   Gathering Feedback  ·  AdminJonah Kowall (SVP Product and Design, Paessler) responded

   Hi there,

   
   

   Great news! Your idea has been approved and moved to the next stage on Paessler.

   
   

   Before we can commit to developing this idea, we need more input from the community. Your idea has the potential to significantly impact our users, and getting broader feedback will help us understand its full scope and prioritize it effectively.

   
   

   Here's how you can help:

   • Share your idea: Encourage other Paessler users to view, comment on, and vote for your idea.
   • Elaborate on your suggestion: Add more details, use cases, or examples to your idea description.
   • Engage with comments: Respond to questions and suggestions from other users.

   
   

   The more engagement your idea receives, the better its chances of being fully implemented.

   
   

   Thanks for your continued collaboration in making Paessler even better!

   
   

   Best regards,

   The Paessler Product Team

2. S7 Sensor for Siemens S7-300/400 PLC-diagnostics.

   “I work in Siemens-based environments where S7‑300 and S7‑400 PLCs are still critical for production. We already use PRTG successfully for IT and network monitoring, but for these legacy Siemens PLCs we can currently only monitor basic things like ping or generic SNMP.

   That means:

   We see that a PLC is reachable or not, but
   We don’t see WHY it went into trouble (STOP, restarts, cycle time issues, hardware faults, battery, etc.)
   In real incidents, we still have to open STEP 7 / TIA Portal or go on site to look at the diagnostic buffer and CPU status. This is slow and painful when a line is down.

   What I would really like PRTG to do for Siemens S7‑300/400 (via the S7 protocol) is
   1. CPU / PLC status which have the details like:
   RUN / STOP state
   Fault / error status
   Warm vs. cold restart count
   Timestamp of last restart
   2. Performance and stability:
   Cycle time (scan time): current, min, max, average
   Ability to trend cycle time over time
   Thresholds/alerts if cycle time suddenly jumps or jitters
   3. Hardware / diagnostics:
   Battery status
   Diagnostic buffer / last X fault entries
   Rack/module diagnostics (missing module, hardware failures)
   Map important ‘LED-like’ states into clear channels (e.g. OK / warning / error)
   4. Alerting and reporting:
   Alerts if PLC goes to STOP, restarts too often, or cycle time exceeds limits
   Historical graphs for cycle time, restarts, and faults
   Simple reports for audits and maintenance reviews.

   Our IT already trusts PRTG; we would like to use it as a real IT/OT monitoring cockpit, not just for network and servers

   “I work in Siemens-based environments where S7‑300 and S7‑400 PLCs are still critical for production. We already use PRTG successfully for IT and network monitoring, but for these legacy Siemens PLCs we can currently only monitor basic things like ping or generic SNMP.

   That means:

   We see that a PLC is reachable or not, but
   We don’t see WHY it went into trouble (STOP, restarts, cycle time issues, hardware faults, battery, etc.)
   In real incidents, we still have to open STEP 7 / TIA Portal or go on site to look at the diagnostic buffer and CPU status. This is… more

   6 votes

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   In Progress  ·  AdminJonah Kowall (SVP Product and Design, Paessler) responded

   
   

3. BACnet/IP support

   As a facility manager, I want PRTG to support BACnet/IP and automatically discover BACnet devices (HVAC, energy meters, fire panels) so that I can centralize my building automation monitoring.

   2 votes

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   Gathering Feedback  ·  AdminJonah Kowall (SVP Product and Design, Paessler) responded

   Hi there,

   
   

   Great news! Your idea has been approved and moved to the next stage on Paessler.

   
   

   Before we can commit to developing this idea, we need more input from the community. Your idea has the potential to significantly impact our users, and getting broader feedback will help us understand its full scope and prioritize it effectively.

   
   

   Here's how you can help:

   • Share your idea: Encourage other Paessler users to view, comment on, and vote for your idea.
   • Elaborate on your suggestion: Add more details, use cases, or examples to your idea description.
   • Engage with comments: Respond to questions and suggestions from other users.

   
   

   The more engagement your idea receives, the better its chances of being fully implemented.

   
   

   Thanks for your continued collaboration in making Paessler even better!

   
   

   Best regards,

   The Paessler Product Team

4. EtherNet/IP & CIP Sensor Development

   As a Rockwell Automation customer, I would like PRTG to natively support EtherNet/IP and CIP monitoring so that I can monitor ControlLogix, CompactLogix, and Stratix switches without additional middleware.

   2 votes

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   Gathering Feedback  ·  AdminJonah Kowall (SVP Product and Design, Paessler) responded

   Hi there,

   
   

   Great news! Your idea has been approved and moved to the next stage on Paessler.

   
   

   Before we can commit to developing this idea, we need more input from the community. Your idea has the potential to significantly impact our users, and getting broader feedback will help us understand its full scope and prioritize it effectively.

   
   

   Here's how you can help:

   • Share your idea: Encourage other Paessler users to view, comment on, and vote for your idea.
   • Elaborate on your suggestion: Add more details, use cases, or examples to your idea description.
   • Engage with comments: Respond to questions and suggestions from other users.

   
   

   The more engagement your idea receives, the better its chances of being fully implemented.

   
   

   Thanks for your continued collaboration in making Paessler even better!

   
   

   Best regards,

   The Paessler Product Team

5. Pre-configured dashboards for vendor specific devices

   As an OT administrator I would like to have dashboards which visualize my specific components accurately so that I can have a good visualization of my systems when I am seeing status and troubleshooting issues.

   2 votes

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   Gathering Feedback  ·  AdminJonah Kowall (SVP Product and Design, Paessler) responded

   Hi there,

   
   

   Great news! Your idea has been approved and moved to the next stage on Paessler.

   
   

   Before we can commit to developing this idea, we need more input from the community. Your idea has the potential to significantly impact our users, and getting broader feedback will help us understand its full scope and prioritize it effectively.

   
   

   Here's how you can help:

   • Share your idea: Encourage other Paessler users to view, comment on, and vote for your idea.
   • Elaborate on your suggestion: Add more details, use cases, or examples to your idea description.
   • Engage with comments: Respond to questions and suggestions from other users.

   
   

   The more engagement your idea receives, the better its chances of being fully implemented.

   
   

   Thanks for your continued collaboration in making Paessler even better!

   
   

   Best regards,

   The Paessler Product Team

6. DNP3 monitoring in PRTG for monitor utility field devices (RTUs, IEDs, relays) directly without relying only on SCADA

   “I work in an OT/SCADA environment where many of our critical field devices (RTUs, IEDs, reclosers, protection relays, substation controllers, etc.) communicate using DNP3. This includes both serial and IP-based DNP3 connections.

   Right now, PRTG is great for monitoring our IT infrastructure and networks, but we cannot monitor many of our OT devices because they only support DNP3 or provide much better diagnostic/event information through DNP3 than through SNMP or Modbus.

   What I would need from native DNP3 support in PRTG: 1. Read key data from DNP3 devices
   2. Time‑stamped event monitoring,
   3. Monitor reliability of field connections.
   Why this is important:

   Utilities and water/wastewater rely heavily on DNP3-based devices
   SCADA systems don’t provide enterprise-wide monitoring visibility
   We want IT/OT convergence dashboards showing both network health and OT device health in the same place
   Using PRTG as a “single pane of glass” would simplify operations and improve situational awareness

   “I work in an OT/SCADA environment where many of our critical field devices (RTUs, IEDs, reclosers, protection relays, substation controllers, etc.) communicate using DNP3. This includes both serial and IP-based DNP3 connections.

   Right now, PRTG is great for monitoring our IT infrastructure and networks, but we cannot monitor many of our OT devices because they only support DNP3 or provide much better diagnostic/event information through DNP3 than through SNMP or Modbus.

   What I would need from native DNP3 support in PRTG: 1. Read key data from DNP3 devices
   2. Time‑stamped event monitoring,
   3. Monitor reliability of field connections.
   Why this… more

   1 vote

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7. Shape OT monitoring

   Share your feedback on the OT monitoring features that you wish to have to help us enhance and expand our capabilities.

   Help us with our survey!
   https://forms.office.com/Pages/ResponsePage.aspx?id=mGsNGiuGjk6DJuST5bHVMkpWKvLjSEJCjgTvRSEPBVNUNExBVFJZR0pNS1NaQUFCNTNNU1JOUUlTSyQlQCN0PWcu

   1 vote

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   On Roadmap  ·  AdminLukas Cernohorsky (Admin, Paessler) responded

   Hi there,

   
   

   Great news! Your idea has been reviewed and is now officially on our roadmap! This means we've committed to developing it in the future.

   
   

   While we don't have an exact release date yet, we're planning to implement this feature/improvement as part of our upcoming development cycles. We're excited about the value this will bring to our users.

   
   

   We appreciate your patience as we work to bring this to fruition. We'll let you know once it moves into active development.

   
   

   Thanks for helping us build a better Paessler!

   
   

   Best regards,

   The Paessler Product Team

8. Create tags from value in OPC-UA protocol

   As an OT sysadmin who is using of OPC-UA advanced sensors I would like to use a value from a text value in OPC-UA and create a tag within PRTG so I can build more automation in my notification and visualization use cases.

   1 vote

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   Gathering Feedback  ·  AdminJonah Kowall (SVP Product and Design, Paessler) responded

   Hi there,

   
   

   Great news! Your idea has been approved and moved to the next stage on Paessler.

   
   

   Before we can commit to developing this idea, we need more input from the community. Your idea has the potential to significantly impact our users, and getting broader feedback will help us understand its full scope and prioritize it effectively.

   
   

   Here's how you can help:

   • Share your idea: Encourage other Paessler users to view, comment on, and vote for your idea.
   • Elaborate on your suggestion: Add more details, use cases, or examples to your idea description.
   • Engage with comments: Respond to questions and suggestions from other users.

   
   

   The more engagement your idea receives, the better its chances of being fully implemented.

   
   

   Thanks for your continued collaboration in making Paessler even better!

   
   

   Best regards,

   The Paessler Product Team