14 results found
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SSO for PRTG Mobile App
As a Systems Engineer using SSO-based authentication,
I want to be able to log in to the PRTG mobile app using my organization's SSO credentials,
so that I can monitor my infrastructure without needing a separate local PRTG account, and in compliance with my organization's security policies.11 votes -
GMSA Support for PRTG
As a IT Administrator using PRTG I have a compliance requirement to rotate all passwords automatically with GMSA functionality in Windows so that I can avoid using shared passwords which are not rotated.
23 votes -
Active Directory Nested Group Support for Authentication
As an IT Administrator, I want PRTG to recognize and authenticate users who are members of nested Active Directory groups so that I can maintain our existing AD organizational structure and security policies without having to flatten group hierarchies or create duplicate memberships specifically for PRTG access.
11 votes -
Support for Encrypted OIDC Authorization Tokens in SSO (Okta or Entra ID) Login
As an IT Infrastructure Manager, I would like to implement SSO integration with OIDC. Our IDP automatically generates an encrypted authorization token.
PRTG does not support encrypted authorization tokens as a login mechanism; it only supports ID tokens (JWT) that are not encrypted.2 votes -
Direct MultiBoard Launch Option for PRTG Desktop Application
As an IT Infrastructure Manager who uses PRTG MultiBoard daily, I want to launch directly into the MultiBoard interface without navigating through the main PRTG Desktop application, so that I can immediately access my centralized monitoring dashboards and eliminate unnecessary steps from my daily workflow.
6 votes -
Flexible Primary Group Management for Active Directory Users with Multiple Group Memberships
As a Systems Administrator managing PRTG user access,
I want the ability to change the primary group assignment for Active Directory users who are members of multiple synchronized AD groups in PRTG,
So that I can reorganize and remove AD groups without being forced to first delete user accounts, enabling more flexible user and group lifecycle management.4 votes -
PRTG API Access to Complete Access Right Management
As an IT Infrastructure Manager, I want to retrieve all device groups with their associated AD group access permissions, user roles, and LDAP mappings using the PRTG API so that I can automate comprehensive access rights monitoring, and avoid checking manually each group's permissions.
6 votes -
Centralized User Activity Log with Action-Based Reporting
As an IT Operations Manager, I want to view a centralized user activity log that shows all actions performed by each user account across my PRTG installation, so that I can maintain accountability, ensure compliance, track training needs, and quickly identify the source of configuration changes or issues.
9 votes -
Support Multiple External Callback URLs for SSO Authentication
As an IT Infrastructure Manager managing a PRTG deployment accessible via multiple DNS aliases,
I want to configure multiple External Callback URLs for Single Sign-On (SSO),
so that SSO authentication works seamlessly regardless of which DNS alias my users use to access PRTG.Background:
We are using PRTG under multiple aliases, but PRTG currently supports only a single External Callback URL for SSO.
Since the predefined Available Callback URLs do not include all required aliases, we would like to request a feature enhancement to support multiple callback URLs, for example via comma-separated values or multi-entry configuration. This would better support…1 vote -
AWS Cross-Account Monitoring via IAM Assume Role
As an IT Infrastructure Manager managing a multi-account AWS landing zone,
I want to configure PRTG to use the AWS STS AssumeRole mechanism from a single central monitoring account,
so that I can monitor resources across all AWS accounts without creating and managing dedicated IAM users with access keys in each account, thereby improving security and reducing operational overhead.Use case:
Our AWS environment consists of a landing zone with many accounts. We need to monitor resources across all accounts, but for security reasons we cannot have a user with access keys in each account. We could have a single…
1 vote -
SSO Prompt Field for Entra ID
As an IT Infrastructure Manager, I want to configure the SSO prompt behavior in PRTG's Entra ID integration (e.g., use cached session vs. show account picker) so that I can control the login experience for my users and support environments where multiple accounts need to be selectable.
SSO with EntraID presently has the prompt field hard-coded into the Authorization URL as prompt=none. But what if the customer would like the account selector to come up, and not used a cached profile. I tried appending the authorization URL with ?prompt=select_account only to get the error stating prompt was duplicated in use.
…
1 vote -
Active user management
As a PRTG user I would need an improved way to view and manage logged-in PRTG users. Although there is a script to list logged-in users, this functionality could be directly integrated into the PRTG interface for a smoother user experience. This functionality helps to have a real-time overview of all logged in users, analysis user logins for capacity utilization planning, and identify inactive users.
11 votes -
PRTG support for non-Microsoft LDAP directories
As an IT Infrastructure Manager working in a non-Microsoft environment (e.g., Linux-based or mixed infrastructure), I want PRTG to natively support generic LDAP directories for user authentication and management so that I can centralize user access control without having to manually maintain separate PRTG user accounts.
For now, PRTG offers native integration only with Active Directory. As a result, in a non-AD environment, integration with the existing system remains limited and can generate administrative overhead.4 votes -
CyberArk Integration for Secure Credential Management
As a PRTG administrator, I want to integrate CyberArk credential provider with PRTG so that I can securely manage and retrieve credentials for monitoring devices without storing sensitive authentication information directly in PRTG
3 votes
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