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Operational Technology (OT)

Operational Technology (OT)

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  1. As an OT network engineer, I want PRTG to provide predefined monitoring templates for industrial switches (Siemens SCALANCE, Moxa, Hirschmann, Cisco Industrial) so that I can quickly onboard new devices and track switch performance.

    8 votes

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  2. As a facility manager, I want PRTG to support BACnet/IP and automatically discover BACnet devices (HVAC, energy meters, fire panels) so that I can centralize my building automation monitoring.

    2 votes

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  3. As a Rockwell Automation customer, I would like PRTG to natively support EtherNet/IP and CIP monitoring so that I can monitor ControlLogix, CompactLogix, and Stratix switches without additional middleware.

    2 votes

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  4. As an OT administrator I would like to have dashboards which visualize my specific components accurately so that I can have a good visualization of my systems when I am seeing status and troubleshooting issues.

    2 votes

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  5. “We use Siemens SCALANCE switches in our OT networks. While PRTG can monitor them via generic SNMP, setup requires manual configuration and does not provide an optimized industrial template.

    What we would like is a dedicated SCALANCE device template that automatically detects and configures relevant industrial monitoring sensors.

    Desired functionality:

    Switch Health & Hardware

    CPU load

    Memory usage

    Temperature

    Power supply status

    Redundancy / ring status (MRP)

    Port status overview

    Industrial Network Diagnostics

    Port errors (CRC, collisions, drops)

    Link flaps

    Bandwidth utilization per port

    Industrial protocol traffic overview (if available)

    OT-Specific Features

    PROFINET diagnostics (if accessible via SNMP)

    Ring topology…

    1 vote

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    Hi there,

    Great news! Your idea has been approved and moved to the next stage on Paessler.

    Before we can commit to developing this idea, we need more input from the community. Your idea has the potential to significantly impact our users, and getting broader feedback will help us understand its full scope and prioritize it effectively.

    Here's how you can help:

    • Share your idea: Encourage other Paessler users to view, comment on, and vote for your idea.
    • Elaborate on your suggestion: Add more details, use cases, or examples to your idea description.
    • Engage with comments: Respond to questions and suggestions from other users.

    The more engagement your idea receives, the better its chances of being fully implemented.

    Thanks for your continued collaboration in making Paessler even better!

    Best regards,

    The Paessler Product Team

  6. “I work in modern Siemens environments using S7-1200 and S7-1500 PLCs. We already use PRTG for IT and network monitoring, but for these newer PLCs we still lack deep, built-in diagnostic visibility.

    Today, we mostly rely on ping, generic SNMP, or OPC UA workarounds. That tells us whether the PLC is reachable, but not what is actually happening inside the controller.

    In real production environments, when a line stops or behaves unstable, we still have to open TIA Portal to check CPU state, diagnostic buffer, or hardware faults. This delays root cause analysis.

    What I would like from PRTG for…

    1 vote

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    Hi there,

    Great news! Your idea has been approved and moved to the next stage on Paessler.

    Before we can commit to developing this idea, we need more input from the community. Your idea has the potential to significantly impact our users, and getting broader feedback will help us understand its full scope and prioritize it effectively.

    Here's how you can help:

    • Share your idea: Encourage other Paessler users to view, comment on, and vote for your idea.
    • Elaborate on your suggestion: Add more details, use cases, or examples to your idea description.
    • Engage with comments: Respond to questions and suggestions from other users.

    The more engagement your idea receives, the better its chances of being fully implemented.

    Thanks for your continued collaboration in making Paessler even better!

    Best regards,

    The Paessler Product Team

  7. “I work in an OT/SCADA environment where many of our critical field devices (RTUs, IEDs, reclosers, protection relays, substation controllers, etc.) communicate using DNP3. This includes both serial and IP-based DNP3 connections.

    Right now, PRTG is great for monitoring our IT infrastructure and networks, but we cannot monitor many of our OT devices because they only support DNP3 or provide much better diagnostic/event information through DNP3 than through SNMP or Modbus.

    What I would need from native DNP3 support in PRTG: 1. Read key data from DNP3 devices
    2. Time‑stamped event monitoring,
    3. Monitor reliability of field connections.
    Why this…

    1 vote

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  8. As an OT sysadmin who is using of OPC-UA advanced sensors I would like to use a value from a text value in OPC-UA and create a tag within PRTG so I can build more automation in my notification and visualization use cases.

    1 vote

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