9 results found

1. Button to fold/unfold devices

   As an IT Infrastructure Manager administering PRTG, I want a global 'Collapse All' / 'Expand All' button at the Root level of the device tree, so that I can instantly get a clean, high-level overview of all devices without having to manually collapse each one individually — especially when onboarding new users or verifying permission configurations via a test account.

   Whenever i give a user access to our PRTG backend the first time they login they always see all the devices with the sensors unfolded. Sometimes i also have to test myself to see if the permissions to certain devices i configured are working, so i use my test-account and login.. then i always have to "fold" (not the right word) the devices in order to see a proper overview. If it is 1-10 devices then its not that big of a deal, but most of the time it is 100+ devices. So it would be nice to have a "+" and "-" button at the top of "Root" that makes it possible to collapse every device so you have a nice overview.

   As an IT Infrastructure Manager administering PRTG, I want a global 'Collapse All' / 'Expand All' button at the Root level of the device tree, so that I can instantly get a clean, high-level overview of all devices without having to manually collapse each one individually — especially when onboarding new users or verifying permission configurations via a test account.

   Whenever i give a user access to our PRTG backend the first time they login they always see all the devices with the sensors unfolded. Sometimes i also have to test myself to see if the permissions to certain devices… more

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   0 comments  ·  Delete…  ·  Admin →
   Declined  ·  AdminDaniel Elsner (Product Manager, Paessler) responded

   Hi there,

   Thank you again for submitting your idea to Paessler. We truly appreciate you taking the time to share your feedback.

   
   

   After careful consideration by our team, we've decided to decline this idea at this time. A similar feature is already available in the new UI.

   
   

   While this particular idea won't be moving forward, please don't be discouraged! Your input is incredibly valuable, and we encourage you to continue sharing your thoughts and ideas with us.

   Thanks for your understanding and for helping us shape the future of Paessler.

   Best regards,

   The Paessler Product Team

2. Dynamic Sensor Name Localization Upon System Language Change

   As a Systems Engineer, I want PRTG to automatically update all existing sensor names to the newly selected system language when I change the interface language, so that my entire monitoring environment is consistently displayed in one language

   When installing PRTG with language A (e.g. German) the user interface and all sensor are in this language. When I change the language afterwards to language B (e.g. English) the user interface will change to language B but the sensor names remain in the original language A. Only newly added sensors will be in language B.

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   0 comments  ·  Delete…  ·  Admin →
   Declined  ·  AdminDaniel Elsner (Product Manager, Paessler) responded

   Hi there,

   Thank you again for submitting your idea to Paessler. We truly appreciate you taking the time to share your feedback.

   After careful consideration by our team, we've decided to decline this idea at this time. This decision was made based on several factors, which may include:

   • It doesn't align with our current product roadmap or strategic priorities.
   • The resources required for implementation outweigh the current projected benefits for our user base.
   • There are technical limitations that prevent us from moving forward.
   • A similar feature is already available or planned in a different way.

   While this particular idea won't be moving forward, please don't be discouraged! Your input is incredibly valuable, and we encourage you to continue sharing your thoughts and ideas with us.

   Thanks for your understanding and for helping us shape the future of Paessler.

   Best regards,

   The Paessler Product Team

3. Multi-Language Support for PRTG Desktop Application

   As an IT Engineer working in a global or non-English/German-speaking organization,
   I want PRTG Desktop to support multiple languages beyond English and German,
   So that I and my team members can use the application in our native language.

   Currently, PRTG Desktop allows users to set the UI language via the Operating System Language option. However, in practice, it only supports English and German.

   Customer request:
   https://www.itreview.jp/products/prtg-network-monitor/reviews/235091#review-235091

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   3 votes

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   1 comment  ·  Delete…  ·  Admin →
   Declined  ·  AdminDaniel Elsner (Product Manager, Paessler) responded

   Hi there,

   Thank you again for submitting your idea to Paessler. We truly appreciate you taking the time to share your feedback.

   After careful consideration by our team, we've decided to decline this idea at this time. This decision was made based on several factors, which may include:

   • It doesn't align with our current product roadmap or strategic priorities.
   • The resources required for implementation outweigh the current projected benefits for our user base.
   • There are technical limitations that prevent us from moving forward.
   • A similar feature is already available or planned in a different way.

   While this particular idea won't be moving forward, please don't be discouraged! Your input is incredibly valuable, and we encourage you to continue sharing your thoughts and ideas with us.

   Thanks for your understanding and for helping us shape the future of Paessler.

   Best regards,

   The Paessler Product Team

4. External Device Image Reference via Cloud Storage (Azure/AWS S3)

   As a Systems Engineer, I want to associate a device photo (JPEG/PNG) stored in external cloud storage (Azure Storage Account or AWS S3 Bucket) with each monitored device in PRTG, so that I can quickly visually identify physical network equipment while monitoring, improving troubleshooting efficiency and physical-to-logical correlation without consuming PRTG server storage resources.

   Use case: while monitoring a network equipment such as a router or a switch, I can have a photo of the device itself as a reference.

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   0 comments  ·  Delete…  ·  Admin →
   Declined  ·  AdminIsidora Jeremic (Admin, Paessler) responded

   Hi there,

   Thank you again for submitting your idea to Paessler. We truly appreciate you taking the time to share your feedback.

   After careful consideration by our team, we've decided to decline this idea at this time. This decision was made based on several factors, which may include:

   • It doesn't align with our current product roadmap or strategic priorities.
   • The resources required for implementation outweigh the current projected benefits for our user base.
   • There are technical limitations that prevent us from moving forward.
   • A similar feature is already available or planned in a different way.

   While this particular idea won't be moving forward, please don't be discouraged! Your input is incredibly valuable, and we encourage you to continue sharing your thoughts and ideas with us.

   Thanks for your understanding and for helping us shape the future of Paessler.

   Best regards,

   The Paessler Product Team

5. Set the new UI to enforce HSTS and allow to change cipher

   These are security relate in reference to the New UI, and since PRTG contains authentication and secure data, it should be secured as any Enterprise software should be.

   1. In the 25.3.110.x release the New UI enables an application server which by default does not enforce HSTS by default.
      

   https://www.tenable.com/plugins/nessus/142960

   https://datatracker.ietf.org/doc/html/rfc6797

   https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fhelpdesk.paessler.com%2Fen%2Fsupport%2Fsolutions%2Farticles%2F76000085931-how-can-i-use-hsts-headers-with-prtg-&data=05%7C02%7Cbilly.cole%40pheaa.org%7Cf67b4f55c8614d8cc54608de16f186c3%7C4fbf871eff124b1ab9775dbc3a75478f%7C0%7C0%7C638973423903220245%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=GqjSpjXDT2qPBThKdz%2B0re4tmerc3H8eJIECicpnb6g%3D&reserved=0

   1. When scanning the New UI with Tenable/Nessus found that it is using a weak cipher and as the support case 2787397 notes, there was not a way to change the cipher to a TLS2/3 acceptable suite.
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   Declined  ·  0 comments  ·  Delete…  ·  Admin →

6. 2FA

   Add 2FA functionality to the Paessler PRTG Host and Enterprise network Monitor.
   Local AP

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7. Master Sensor for parent should not be a toggle but a shortcut

   The use of the "Master sensor for parent" precludes having a dependency on the ping (sensor) since the option to bind the sensor as the parent's dependency prevents setting a dependency on the sensor.

   The same can be implemented on the parent device by selecting the child sensor as the dependency, thus freeing the ping up to be dependent on say, a DNS check.

   The master sensor for parent, shouldn't be a toggle or prevent setting a dependency on the sensor, but should be a shortcut/script button, which when clicked, would set the dependency on the parent as the sensor which it's set as parent dependency button was pressed. If a different sensor's parent dependency button is pressed, there should be a dialog that the dependency on the parent is set and if they confirm the overwrite.
   The sensor settings screen for dependency should not clear the parent's dependency, since that is also tied to schedule and reverting to inherit, instead of previous settings, is a blind change.
   Currently the sensor/settings/Schedules, Dependencies, and Maintenance Window, Dependency Type / Master sensor for parent, is a blind, non-confirmed change to the parent. If the parent has a schedule, maintenance window or a set dependency using this function will update the settings without notice, warning or confirmation.

   Additionally, if the master sensor for parent is selected, and then on the parent device, the dependency is changed, the sensor still shows that master sensor for parent is selected, but does not function.

   The documentation needs to be a bit clearer on the side effects of using the feature

   The use of the "Master sensor for parent" precludes having a dependency on the ping (sensor) since the option to bind the sensor as the parent's dependency prevents setting a dependency on the sensor.

   The same can be implemented on the parent device by selecting the child sensor as the dependency, thus freeing the ping up to be dependent on say, a DNS check.

   The master sensor for parent, shouldn't be a toggle or prevent setting a dependency on the sensor, but should be a shortcut/script button, which when clicked, would set the dependency on the parent as the sensor… more

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8. MultiBoard: Select multiple sensors in "Details" tab

   Good morning Paessler,

   We have recently begun using the PRTG App MultiBoard, after we went from one PRTG server to two, since we are approaching 30k sensors. We plan on getting more, so looks like we're on the MultiBoard train for the long run :)

   I would love to be able to select several alerts, to acknowledge or pause, like you can in the regular app window or web UI. I also miss the ability to right click the alerts to do stuff, but I can live with using the window on the right, as long as I don't have to do it one at a time.

   Best regards, Jonas from Complea

   Good morning Paessler,

   We have recently begun using the PRTG App MultiBoard, after we went from one PRTG server to two, since we are approaching 30k sensors. We plan on getting more, so looks like we're on the MultiBoard train for the long run :)

   I would love to be able to select several alerts, to acknowledge or pause, like you can in the regular app window or web UI. I also miss the ability to right click the alerts to do stuff, but I can live with using the window on the right, as long as I don't have… more

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   3 votes

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   0 comments  ·  Delete…  ·  Admin →
   Declined  ·  AdminJonah Kowall (SVP Product and Design, Paessler) responded

   Hi there,

   Thank you again for submitting your idea to Paessler. We truly appreciate you taking the time to share your feedback.

   After careful consideration by our team, we've decided to decline this idea at this time. This decision was made since this can be done with our existing web UI (new UI). We will also be building a cloud management layer in 2026 where we will have consolidated alerting in the future.

   While this particular idea won't be moving forward, please don't be discouraged! Your input is incredibly valuable, and we encourage you to continue sharing your thoughts and ideas with us.

   Thanks for your understanding and for helping us shape the future of Paessler.

   Best regards,

   The Paessler Product Team

9. change the pink color in the Multi board UI
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   0 comments  ·  Delete…  ·  Admin →
   Declined  ·  AdminJonah Kowall (SVP Product and Design, Paessler) responded

   Hi there,

   Thank you again for submitting your idea to Paessler. We truly appreciate you taking the time to share your feedback.

   We plan to replace Multiboard with a new offering over the coming 1-2 years, hence we are avoiding enhancements in this product as we look to replace it in the medium term. If you can provide details on your use cases you may be better suited to use the new multi-server dashboarding offering which was released last week that is built on Data Exporter (and Grafana). There will be a larger marketing push of this in October 1st, but it's out now.

   After careful consideration by our team, we've decided to decline this idea at this time. This decision was made based on several factors, which may include:

   • It doesn't align with our current product roadmap or strategic priorities.
   • The resources required for implementation outweigh the current projected benefits for our user base.
   • There are technical limitations that prevent us from moving forward.
   • A similar feature is already available or planned in a different way.

   While this particular idea won't be moving forward, please don't be discouraged! Your input is incredibly valuable, and we encourage you to continue sharing your thoughts and ideas with us.

   Thanks for your understanding and for helping us shape the future of Paessler.

   Best regards,

   The Paessler Product Team

   Hi there,

   Thank you again for submitting your idea to Paessler. We truly appreciate you taking the time to share your feedback.

   We plan to replace Multiboard with a new offering over the coming 1-2 years, hence we are avoiding enhancements in this product as we look to replace it in the medium term. If you can provide details on your use cases you may be better suited to use the new multi-server dashboarding offering which was released last week that is built on Data Exporter (and Grafana). There will be a larger marketing push of this in October 1st, but it's out now.

   After careful consideration by our team, we've decided to decline this idea at this time. This decision was made based on several factors, which may include:

   • It doesn't align with our current product roadmap or strategic priorities.
   • The resources required for implementation outweigh the current projected… more