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  1. As a Storage Administrator, I want to add and monitor LUNs with an empty or unset comment field using the LUN v2 sensor in PRTG, so that monitoring coverage is not blocked by optional metadata and I can ensure complete visibility and SLAs across all storage volumes.

    Problem / Context:
    In many storage environments, the comment/description attribute of a LUN is optional and frequently left blank (e.g., when provisioned by automation or 3rd‑party workflows).
    When I attempt to add a LUN v2 sensor for such a LUN, PRTG fails with the error: “Das abgefragte Feld comment ist leer.” (“The queried…

    1 vote

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  2. As an IT Infrastructure Manager or Systems Engineer, I want a pre-configured PRTG template for monitoring Sangfor hyperconverged infrastructure so that I can achieve comprehensive visibility into my virtualized environment without having to manually configure individual sensors or write custom scripts.

    2 votes

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  3. Leverage PRTG Data Hub to efficiently manage Windows Event Logs by collecting, filtering, and forwarding critical log data.

    2 votes

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    1 comment  ·  Admin →
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  4. As an IT Infrastructure Manager migrating from Dell EMC Unity to Dell PowerStore storage systems, I want native PRTG sensors for PowerStore monitoring (equivalent to current Unity sensors) plus dedicated replication health monitoring, so that I can maintain comprehensive storage visibility without manual REST API configuration.

    PRTG has a lot of useful sensors for the Dell EMC Unity storage, which we are glad to have. Unfortunately Dell announced their end of sale in August 2025 and for the first hardware generation their end of service in July 2026.

    The successor to Unity is the PowerStore storage system. Unfortunately the only…

    1 vote

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  5. As user I want to use the WMI Service sensor with an account which has only read access as long as I use the option "Do not start/restart the service (default)".

    Because the WMI Service sensor has an option to restart the service in case it is not running, the user account for this sensor must be a write user. For optimal security I might want to use read-only accounts for monitoring. This would render the WMI restart option nonfunctional but allow me to not provide PRTG write access just to monitor the running status of a Windows service.

    4 votes

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  6. As a PRTG user I would like to use the O365 sensor to be able to detect when I get an email with specific text in the subject or body so that I can monitor other processes for errors which are sending emails to report errors. Also, there's currently no option "If No Email Matches the Above Filters" for the MS365 Mailbox sensor as in the IMAP sensor.

    4 votes

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  7. As a PRTG admin deploying multiple sensors we must make manual adjustments after auto discovery we would like to use a template to apply defaults similar to device templates so that we could reduce the manual effort the team does today.

    4 votes

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  8. As a PRTG admin setting up sensors using Sensor Factory we have the need to dynamically update sensors using the API to add tagging to aggregate upstream traffic across links so that I can have the right data for monitoring and reporting purposes due to constant changes in our network.

    3 votes

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    1 comment  ·  Admin →
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  9. As a Network Engineer monitoring network infrastructures with GRE tunneling, I want the sFlow sensor to sample GRE (IP protocol 47) traffic so that I can gain complete visibility into all network traffic flows, including tunneled traffic. Currently, PRTG sFlow sensor only samples UDP and TCP traffic.

    1 vote

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  10. As a Cloud/ DevOps engineer, I want to have sensors for Google Cloud Platform (GCP) similar to those available for Azure, so that I can monitor and manage my GCP infrastructure with the same level of visibility and control that I have for Azure environments.

    1 vote

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  11. As a PRTG user I want to monitor if my DNS server is delivering any addresses or the correct addresses depending on an internal or external request. DNS servers use TSIG keys to identify the type of request and answer it should deliver. If PRTG would support TSIG keys the answer of the server could be checked from one probe. The current workaround would be to create a probe for every context view the DNS server needs to be aware of.

    https://paessler.freshdesk.com/a/tickets/2792487

    3 votes

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  12. As a system administrator using PRTG,
    I want to configure a file content sensor using simple date placeholders or regex patterns to automatically find the correct log file each day,
    so that monitoring dynamic log files becomes straightforward and less time-consuming.

    3 votes

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  13. As a Systems Engineer managing servers with outbound-only connectivity, I want HTTP Push Data Advanced sensors to gracefully resume monitoring after maintenance windows by using the most recent push data received during the pause, so that I don't get false alarms and can maintain accurate monitoring continuity during planned maintenance.

    1 vote

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  14. As a Systems Engineer managing multiple servers with multiple disk volumes, I want to configure disk space threshold triggers that apply to ANY partition across servers in a group so that I can efficiently monitor disk space without spending weeks manually configuring individual partition thresholds.

    1 vote

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  15. User Story:
    As a Network Administrator managing critical infrastructure,
    I want SNMP Trap Receiver sensors to maintain persistent alarm states until problems are resolved,
    so that I don't miss critical issues that are only reported once via SNMP traps

    Acceptance Criteria:
    - SNMP Trap Receiver sensors can maintain error states until problems are actually resolved, not just until the next scan interval.
    - Users have multiple ways to clear persistent trap alarms (automatic clear traps, manual reset, or timeout).
    - The persistent state feature can be enabled/disabled to maintain compatibility with existing monitoring setups.

    1 vote

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  16. As a PRTG user, I need to filter emails monitored by the IMAP sensor in minute intervals (e.g., "last 5 minutes" instead of "last 1 hour"). This will allow me to achieve greater granularity and detect critical, time-sensitive email notifications (like system alerts or transaction confirmations) much faster.

    Caveat: Implementing minute-level filtering will likely increase the load and resource consumption on the PRTG probe and core server due to more frequent and potentially more intensive checks.

    2 votes

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  17. As a database administrator I want to monitor my SQL servers that are part of a cluster avoiding false positives due to cluster failover or health. If a failover happens PRTG and the SQL sensors should be aware of it so that I can get the right notification and not be overwhelmed by notifications

    2 votes

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