2 results found

1. OAuth for PRTG SMTP E-Mail Delivery

   As a PRTG Network Administrator responsible for maintaining critical IT monitoring, I need PRTG to support OAuth 2.0 authentication for SMTP email notifications, so that we can continue receiving critical monitoring alerts after Microsoft retires Basic Authentication for SMTP AUTH in Exchange Online.

   Business Impact:
   Microsoft has announced the permanent removal of Basic Authentication for Client Submission (SMTP AUTH) in Exchange Online, with the retirement process beginning March 1, 2026, and completing by April 30, 2026. Without OAuth support in PRTG, our organization will lose all email notifications from our monitoring system, severely impacting our ability to respond to critical infrastructure issues.

   Currently, we've successfully migrated all our other applications to modern authentication methods, but PRTG remains the only application we cannot transition due to the lack of OAuth support for SMTP. This creates a significant security vulnerability and compliance risk in our environment.

   Implementation Requirements:
   - Support for Microsoft 365 OAuth 2.0 authentication for SMTP email delivery
   - Integration with Microsoft Azure application registration
   - Secure token management and refresh capabilities
   - Simple configuration interface in the PRTG notification delivery settings

   This feature is critical for our continued use of PRTG, as email notifications are essential to our monitoring workflow.

   As a PRTG Network Administrator responsible for maintaining critical IT monitoring, I need PRTG to support OAuth 2.0 authentication for SMTP email notifications, so that we can continue receiving critical monitoring alerts after Microsoft retires Basic Authentication for SMTP AUTH in Exchange Online.

   Business Impact:
   Microsoft has announced the permanent removal of Basic Authentication for Client Submission (SMTP AUTH) in Exchange Online, with the retirement process beginning March 1, 2026, and completing by April 30, 2026. Without OAuth support in PRTG, our organization will lose all email notifications from our monitoring system, severely impacting our ability to respond to critical… more

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   8 comments  ·  Delete…  ·  Admin →
   Delivered  ·  AdminJonah Kowall (SVP Product and Design, Paessler) responded

   Microsoft does not support Deamon OAuth processes and instead proposes to switch to a "mass email" Integration instead. The 2 proposed Solutions are mentioned in the KB Article (https://helpdesk.paessler.com/en/support/solutions/articles/76000045334-can-i-use-microsoft-office-365-as-smtp-relay-server-for-prtg-email-delivery#reply-316325).

   The mass email solution is using Azure as follows : https://helpdesk.paessler.com/en/support/solutions/articles/76000045334-can-i-use-microsoft-office-365-as-smtp-relay-server-for-prtg-email-delivery#reply-316325

2. Apply Schedules to Notification Templates

   We use different notification templates to send email and pager alerts. I would like to create a schedule for the notication templates so that we would only receive pager alerts outside of business hours. The schedule would enable or disable the notification template based on the schedule applied to it.

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   Delivered  ·  1 comment  ·  Delete…  ·  Admin →