Dashboard Access for MSP Customers via DMZ
As an MSP, we manage multiple customers using a central PRTG core server, with each customer having their own probe reporting back to our core. For security reasons, we cannot allow customers direct access to our central core server from the internet or their networks.
We need a way to provide customers with read-only dashboard/map access to their own monitoring data without compromising the security of our central infrastructure.
Proposed Solution:
The ability to deploy a separate PRTG application server component with restricted permissions that can be installed in a DMZ or customer-accessible location. This component would:
- Connect to the central core server to retrieve monitoring data
- Provide read-only access only
- Be limited to displaying data from specific parts of the PRTG device tree (e.g., only devices/sensors relevant to that specific customer)
- Serve dashboards and maps without exposing the central core server
- This would allow us to securely share monitoring information with customers while maintaining strict access controls and network segmentation.

Hi there,
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The Paessler Product Team