Auto-Adaptive PRTG Sensors for Device Configuration Changes
As a PRTG administrator managing dynamic IT/OT infrastructure, I want PRTG sensors to automatically adapt to device configuration changes (such as volume label modifications or disk capacity expansions) by using persistent hardware identifiers, so that I can maintain continuous monitoring without sensor failures, avoid losing historical data, and reduce manual maintenance overhead when routine infrastructure changes occur.
When certain device-side properties change — such as a drive’s volume label or storage size — PRTG sensors (e.g., Disk Free Sensor) often fail, even though the hardware itself remains the same. For example: If the volume label of a hard drive changes, the sensor enters an error state and cannot be repaired. If the disk capacity is increased (e.g., resizing or expanding a virtual disk), the sensor fails even though the drive’s serial number remains unchanged.
Currently, the only workaround is to delete and recreate the sensor, which results in loss of historical data and unnecessary maintenance overhead. I propose adding a feature that enables automatic sensor re-binding based on unique device identifiers (such as the disk serial number or hardware ID). This would allow PRTG to recognize that it’s still the same device, update the changed attributes dynamically, and continue monitoring without interruption.
Hi there,
Great news! Your idea has been approved and moved to the next stage on Paessler.
Before we can commit to developing this idea, we need more input from the community. Your idea has the potential to significantly impact our users, and getting broader feedback will help us understand its full scope and prioritize it effectively.
Here's how you can help:
- Share your idea: Encourage other Paessler users to view, comment on, and vote for your idea.
- Elaborate on your suggestion: Add more details, use cases, or examples to your idea description.
- Engage with comments: Respond to questions and suggestions from other users.
The more engagement your idea receives, the better its chances of being fully implemented.
Thanks for your continued collaboration in making Paessler even better!
Best regards,
The Paessler Product Team