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More granular refined user roles

As a technical PRTG user I want more granular refined user roles. I want to be able to define which time periods are available when doing "Pause" or "Acknowledge" of an alarm. For example, some users should not have the right to select "indefinitely" based on their role.

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AdminAntje Pich (Admin, Paessler) shared this idea  ·   ·  Report…  ·  Admin →
Declined  ·  AdminJonah Kowall (SVP Product and Design, Paessler) responded  · 

Hi there,


Thank you again for submitting your idea to Paessler. We truly appreciate you taking the time to share your feedback.


After careful consideration by our team, we've decided to decline this idea at this time. This decision was made based on several factors, which may include:

  • It doesn't align with our current product roadmap or strategic priorities.
  • The resources required for implementation outweigh the current projected benefits for our user base.
  • There are technical limitations that prevent us from moving forward.
  • A similar feature is already available or planned in a different way.


While this particular idea won't be moving forward, please don't be discouraged! Your input is incredibly valuable, and we encourage you to continue sharing your thoughts and ideas with us.


Thanks for your understanding and for helping us shape the future of Paessler.


Best regards,

The Paessler Product Team

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  • AdminJonah Kowall (SVP Product and Design, Paessler) commented  ·   ·  Report

    This idea is a bit too complex to manage. Having permissions based on time of day is not a typical use case. I am declining this one due to complexity and that this is not in scope for any system which exists today in the monitoring field.