Remote Probe Installation for PRTG Non-Admin Users
As a PRTG Administrator, I want to be able to allow PRTG users in non-administrator groups the ability to download and install remote probes.
We're an MSP with a wide variety of needs and technical staff, we've sought to develop PRTG groups in conjunction with SSO to better control access to our environment (admins, full control, read-only, etc.).
During that process we discovered that only select users who are members of the 'Administrators' group - the same group with control over user accounts, groups, and setup settings - have the ability to download and install remote probes to set up a new client site.
Unfortunately, in our case, this significantly limits who has the ability to set up new probes, and doesn't scale well to the technical staff who are very familiar with PRTG probes and sensors for their daily operations, but shouldn't have access to the internal settings of our PRTG environment.
There should be a clear, selectable option, or PRTG pre-defined group, to allow other, non-administrator users and groups to set up remote probes.
Andrew Korb
shared this idea
Hi there,
Great news! Your idea has been approved and moved to the next stage on Paessler.
Before we can commit to developing this idea, we need more input from the community. Your idea has the potential to significantly impact our users, and getting broader feedback will help us understand its full scope and prioritize it effectively.
Here's how you can help:
- Share your idea: Encourage other Paessler users to view, comment on, and vote for your idea.
- Elaborate on your suggestion: Add more details, use cases, or examples to your idea description.
- Engage with comments: Respond to questions and suggestions from other users.
The more engagement your idea receives, the better its chances of being fully implemented.
Thanks for your continued collaboration in making Paessler even better!
Best regards,
The Paessler Product Team
-
Christoph Thole
commented
As a non-admin PRTG user/ system engineer, I want to be able to download and initiate the Probe Installer (including the new Access Key) without requiring administrator privileges, so that I can deploy probes more efficiently without depending on admin availability.
Currently, downloading and preparing the Probe Installer requires admin rights. While this is quick and easy for admins, it limits flexibility for non-admin users.