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1 result found

  1. Change from a license key concept to an account ID

    As a PRTG administrator I am confused that Paessler is still using license keys while the product is subscription based. This seems to be from a time when the product was perpetual. It is unclear if the product will stop working after the expiration of the key and if the user has still access. More visibility into the subscription would be handy or better yet link it to my userid where I can login and see my license status

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    Gathering Feedback  ·  AdminJonah Kowall (SVP Product and Design, Paessler) responded

    Hi there,


    Great news! Your idea has been approved and moved to the next stage on Paessler.


    Before we can commit to developing this idea, we need more input from the community. Your idea has the potential to significantly impact our users, and getting broader feedback will help us understand its full scope and prioritize it effectively.


    Here's how you can help:

    • Share your idea: Encourage other Paessler users to view, comment on, and vote for your idea.
    • Elaborate on your suggestion: Add more details, use cases, or examples to your idea description.
    • Engage with comments: Respond to questions and suggestions from other users.


    The more engagement your idea receives, the better its chances of being fully implemented.


    Thanks for your continued collaboration in making Paessler even better!


    Best regards,

    The Paessler Product Team

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