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4 results found

  1. Enhancements for One-Time Maintenance Windows: Annotations, Metadata Visibility & Manual Termination

    13 votes

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    Gathering Feedback  ·  3 comments  ·  Administration  ·  Admin →
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    Ricardo Machado commented  · 

    This is an outstanding proposal that would add significant operational value to PRTG. As someone managing a NOC team, the lack of context in one-time maintenance windows often leads to 'blind' troubleshooting or unnecessary escalations.

    The Remarks field and Metadata visibility (especially knowing which user scheduled the window) are essential for accountability and team transparency. Furthermore, the Manual Termination feature is a must-have; if a task is completed ahead of schedule, we should be able to resume monitoring immediately to ensure the infrastructure is back under supervision without waiting for a timer to expire.

    Fully support this! It’s a vital step for better documentation and change management integration.

    Ricardo Machado supported this idea  · 

  2. Differentiate the Sensor Down State from Error State

    29 votes

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    3 comments  ·  Notifications  ·  Admin →
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    Ricardo Machado supported this idea  · 

  3. Mute alerts during maintenance

    31 votes

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    3 comments  ·  Notifications  ·  Admin →
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    Ricardo Machado supported this idea  · 

  4. Persist Acknowledged Sensor Status After Server Restart

    26 votes

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    3 comments  ·  Notifications  ·  Admin →
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    In Progress  ·  AdminIsidora Jeremic (Admin, Paessler) responded

    Hi there,

    Exciting news! Your idea is now in progress! Our team has started working on bringing this feature/improvement to life.

    We're diligently developing and testing, and we'll keep you updated on our progress. We're excited about the positive impact this will have for Paessler users.

    Thanks for your patience and for helping us enhance our products.

    Best regards,

    The Paessler Product Team

    Ricardo Machado supported this idea  ·