Secure Automation Workflows for PRTG Hosted Monitor
As an IT Infrastructure Manager using PRTG Hosted Monitor, I want secure automation capabilities that can restart services and integrate with ITSM systems so that I can reduce manual intervention, minimize downtime, and maintain operational efficiency without compromising security.
Scope & Priority: Which automation use case is most critical for your organization - service recovery, ITSM integration, or custom script execution?
Security Requirements: What security constraints or compliance requirements must any automation solution adhere to in your hosted environment?
Integration Needs: Which specific ITSM platforms (ServiceNow, Freshservice, PagerDuty, etc.) do you need to integrate with?
Service Recovery: What types of services/applications do you most need automated restart capabilities for?
Current Workarounds: Are you currently using any HTTP webhook-based automation, and how well does it meet your needs?
Volume & Scale: How many automated actions do you anticipate triggering per day/week?
Approval Workflow: Do you need approval mechanisms before automated actions are executed?
Audit & Logging: What level of logging and audit trail is required for automated actions?
AdminLukas Cernohorsky
(Admin, Paessler)
shared this idea
