Streamlined Microsoft Entra ID Authentication with Role-Based Login Interface
As an IT professional using PRTG in a Microsoft Entra ID environment, I want a consistent and intuitive login experience that automatically recognizes my authentication method and user role, so that I can quickly access the monitoring system without confusion about which login option to use.
Specifically, I need the system to remove separate sign-in and use consistent SSO for Entra users and tenant owners. It's confusing for users to enter their email instead of clicking the blue "Sign-in with Microsoft Button". Or change the login page to have a separate button for system administrator's vs users.
Bullock, Jonathan
shared this idea
Hi there,
Thank you again for submitting your idea to Paessler. We appreciate your perspective on streamlining the authentication process.
After careful consideration, we've decided not to implement this specific feature request at this time for the following reasons:
- Planned SSO improvements: We're currently working on broader enhancements to our SSO login experience that will address authentication workflows more comprehensively.
- Failback authentication requirement: While we understand your desire for a single, streamlined login option, maintaining multiple authentication methods is essential for system reliability. If SSO connectivity is interrupted or Microsoft services experience downtime, alternative login options ensure that administrators and users can still access PRTG without disruption. This redundancy is a critical safeguard for business continuity.
While this particular idea won't be moving forward, please don't be discouraged! Your input is incredibly valuable, and we encourage you to continue sharing your thoughts and ideas with us.
Thanks for your understanding and for helping us shape the future of Paessler.
Best regards,
The Paessler Product Team