Enhanced Notification Reporting and Filtering Capabilities
As an IT Operations Manager,
I want to generate reports on triggered notifications with customizable date/time filters and view aggregated notification metrics,
so that I can efficiently analyze notification trends, create weekly performance reports for stakeholders, and identify patterns in system alerts without manually scanning through individual log entries.
We report weekly on the number of notifications / escalations of notifications we get. Currently there is no way to run a report on notification templates or notification templates > objects. Allow users to run reports on the objects within the notification templates or allow users to filter better in the logs>system events>notifications - as it currently only allows you to filter per date/time. This is still making a user filter per date/time then scanning through every notification to be able to report for the week.
Best option:
One report allowing to show total number of triggered notifications per date/time filter
Second choice:
Add a filter to logs>systems events>notifications - to allow for filtering notifications that were triggered