Disable Unknown State
As a cybersecurity engineer, I want to avoid unknown states.
We manage a large number of devices across many different sites, and sometimes we lose SNMP data for a specific sensor. When this happens while the sensor is actually in a down state, the status transitions follow this pattern:
Down → Unknown → Down.
This generates a lot of phantom notifications, and even worse, our acknowledged alerts revert to an unacknowledged state.
Could you please add an option to ignore or bypass the unknown state in such cases?
Corentin Negrier
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