2 results found

1. MSP Branding Support for PRTG Web UI

   As an MSP, we want to brand the PRTG web interface so that it represents our company towards our customers. As a minimum requirement, we need an officially supported way to customize the login page. Ideally, this supported scope would also allow basic customization of other key UI elements to match our corporate design.

   Today, adjustments would be possible by modifying local HTML and CSS files, but this approach is not update safe and will very likely be overwritten by future PRTG updates. We also could not find a current, supported solution in the Knowledge Base. In addition, the comment in /public/local_login.htm references a KB article that is no longer available and explicitly describes this customization option as deprecated and unsupported.

   Therefore, we would like to request a permanently supported and update safe branding feature, for example via configuration in the UI or through a clearly defined customization interface. This should at least allow controlling the login page logo, colors, background, and typography, and optionally a custom text such as a footer or disclaimer. It is important that required assets such as logos can be stored in an update safe manner and that no manual file overrides are needed.

   As an MSP, we want to brand the PRTG web interface so that it represents our company towards our customers. As a minimum requirement, we need an officially supported way to customize the login page. Ideally, this supported scope would also allow basic customization of other key UI elements to match our corporate design.

   Today, adjustments would be possible by modifying local HTML and CSS files, but this approach is not update safe and will very likely be overwritten by future PRTG updates. We also could not find a current, supported solution in the Knowledge Base. In addition, the comment… more

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2. Optional Automatic Creation of User Group Home Device Groups and Notification Templates

   As an IT Infrastructure Manager,
   I want the ability to disable the automatic creation of device groups and notification templates when creating user groups,
   So that I can maintain a cleaner organizational structure aligned with my existing Active Directory groups and Exchange distribution lists, without having to repeatedly delete automatically-generated objects that I don't use.

   Use case: We mainly use Active Directory groups in PRTG, and the group names always differ from the names of the device groups. The objects are always created on the core server, where we do not create any additional sensors. The templates for notifications are also created individually, usually via Exchange distribution lists. These automatically created objects then have to be deleted repeatedly.

   As an IT Infrastructure Manager,
   I want the ability to disable the automatic creation of device groups and notification templates when creating user groups,
   So that I can maintain a cleaner organizational structure aligned with my existing Active Directory groups and Exchange distribution lists, without having to repeatedly delete automatically-generated objects that I don't use.

   Use case: We mainly use Active Directory groups in PRTG, and the group names always differ from the names of the device groups. The objects are always created on the core server, where we do not create any additional sensors. The templates for notifications are… more

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