Open-Ticket Indicator on Sensor Views
As a Systems Engineer working in a team where multiple colleagues watch the same PRTG installation,
I want sensors that have an open PRTG ticket related to them to display a visible ticket indicator directly in the sensor view (and ideally in sensor lists/alarm lists), with a link to the open ticket(s),
so that I can immediately see that a colleague is already handling a Warning or Down state — without acknowledging (not possible for Warnings), pausing the sensor, or duplicating troubleshooting effort.
Hi there,
Great news! Your idea has been approved and moved to the next stage on Paessler.
Before we can commit to developing this idea, we need more input from the community. Your idea has the potential to significantly impact our users, and getting broader feedback will help us understand its full scope and prioritize it effectively.
Here's how you can help:
- Share your idea: Encourage other Paessler users to view, comment on, and vote for your idea.
- Elaborate on your suggestion: Add more details, use cases, or examples to your idea description.
- Engage with comments: Respond to questions and suggestions from other users.
The more engagement your idea receives, the better its chances of being fully implemented.
Thanks for your continued collaboration in making Paessler even better!
Best regards,
The Paessler Product Team