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  1. Persist Acknowledged Sensor Status After Server Restart

    21 votes

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    Gathering Feedback  ·  3 comments  ·  Notifications  ·  Admin →
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    BRESSOUX commented  · 

    Hello
    As this request is important to our clients and has already received 19 votes, could we know the scheduled date for its release into production?

    BRESSOUX supported this idea  · 
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    BRESSOUX commented  · 

    We have a CRITICAL feature request, similar to the one we have received from several of our clients.

    To clarify the request:
    I want the "Down (Acknowledged)" state of a sensor to be persisted and restored after a restart of the PRTG Core Server and/or the Probe service,
    so that alarms that have already been acknowledged do not reappear as new and trigger notifications until the error condition has actually changed.

    Expected criteria:

    Retain the acknowledgment status after a restart;
    Retain the comment, the author, and any acknowledgment due date;
    Do not resend a notification if the incident is identical to one that has already been acknowledged;
    Restore the state after a restart without manual action;

    If some clients wish to maintain the current functionality, you should be able to add a checkbox in your update.