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3 results found

  1. Improve Offline Activation Handling for PPEM Subscription Renewals

    3 votes

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    0 comments  ·  General  ·  Admin →
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    JTC-i shared this idea  · 

  2. Enhanced Logging and Transparency for PRTG Hosted Monitor

    1 vote

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    1 comment  ·  Cloud and PRTG Hosted Monitor  ·  Admin →
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    JTC-i commented  · 

    For PRTG Hosted Monitor users, access to the logs within the “Logs” folder should be enabled, similar to the on-premises PPNM.
    There was an incident in which the PRTG Hosted Monitor core service malfunctioned and automatically restarted. After recovery, we checked the logs accessible via the Web GUI but found no records from that period, which prevented us from investigating the situation.
    If access to the logs is not possible, users should be notified about errors and their details.

    JTC-i shared this idea  · 

  3. IP Address-Based Access Control for PRTG Hosted Monitor User Accounts

    4 votes

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    2 comments  ·  Cloud and PRTG Hosted Monitor  ·  Admin →
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    JTC-i commented  · 

    If the connection is from a specific global IP address, two-factor authentication is not required.
    The customer considers this as one of the essential functions.