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  1. 1 vote

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    Thanks for submitting your idea, to Paessler! We really appreciate you taking the time to share your feedback and help us improve our products.


    Your idea has been successfully received and is now in our review queue. Our team will carefully evaluate it, and we'll keep you updated on its status.


    In the meantime, feel free to share your idea with others to gather more support and comments. The more input we get, the better!


    Thanks again for your contribution.


    Best regards,

    The Paessler Product Team

    JTC-i shared this idea  · 
  2. 1 vote

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    Hi there,


    Great news! Your idea has been approved and moved to the next stage on Paessler.


    Before we can commit to developing this idea, we need more input from the community. Your idea has the potential to significantly impact our users, and getting broader feedback will help us understand its full scope and prioritize it effectively.


    Here's how you can help:

    • Share your idea: Encourage other Paessler users to view, comment on, and vote for your idea.
    • Elaborate on your suggestion: Add more details, use cases, or examples to your idea description.
    • Engage with comments: Respond to questions and suggestions from other users.


    The more engagement your idea receives, the better its chances of being fully implemented.


    Thanks for your continued collaboration in making Paessler even better!


    Best regards,

    The Paessler Product Team

    An error occurred while saving the comment
    JTC-i commented  · 

    For PRTG Hosted Monitor users, access to the logs within the “Logs” folder should be enabled, similar to the on-premises PPNM.
    There was an incident in which the PRTG Hosted Monitor core service malfunctioned and automatically restarted. After recovery, we checked the logs accessible via the Web GUI but found no records from that period, which prevented us from investigating the situation.
    If access to the logs is not possible, users should be notified about errors and their details.

    JTC-i shared this idea  · 
  3. 4 votes

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    We’ll send you updates on this idea

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    Hi there,


    Great news! Your idea has been approved and moved to the next stage on Paessler.


    Before we can commit to developing this idea, we need more input from the community. Your idea has the potential to significantly impact our users, and getting broader feedback will help us understand its full scope and prioritize it effectively.


    Here's how you can help:

    • Share your idea: Encourage other Paessler users to view, comment on, and vote for your idea.
    • Elaborate on your suggestion: Add more details, use cases, or examples to your idea description.
    • Engage with comments: Respond to questions and suggestions from other users.


    The more engagement your idea receives, the better its chances of being fully implemented.


    Thanks for your continued collaboration in making Paessler even better!


    Best regards,

    The Paessler Product Team

    JTC-i shared this idea  · 
    An error occurred while saving the comment
    JTC-i commented  · 

    If the connection is from a specific global IP address, two-factor authentication is not required.
    The customer considers this as one of the essential functions.