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89 results found

  1. Add Monthly Recurring Maintenance Schedule Option

    13 votes

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    2 comments  ·  Notifications  ·  Admin →
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    Viswanathan Ramanathan supported this idea  · 

  2. Differentiate the Sensor Down State from Error State

    15 votes

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    3 comments  ·  Notifications  ·  Admin →
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    Viswanathan Ramanathan commented  · 

    I face this issue all the time, where sensors are down due to data fetching issues. The tickets that are created get assigned to the Operations Team, who then check the devices and report that everything is normal and close the ticket with an incorrect resolution. These tickets should ideally be assigned to the Tools Team who can then take necessary steps to rectify the error and resume proper monitoring. So treating “Down” and “Error” as different states in PRTG will help with:

    1. Faster triage
    2. Root-cause isolation
    3. Correct escalation
    4. SLA accuracy (Availability vs. Monitoring health)
    5. Cleaner dashboards & executive KPIs
    6. Better auto-remediation
    7. Noise reduction & alert deduplication
    8. Clean alerting
    9. Reliable reporting

    Viswanathan Ramanathan supported this idea  · 

  3. Mute alerts during maintenance

    21 votes

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    2 comments  ·  Notifications  ·  Admin →
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    Viswanathan Ramanathan supported this idea  · 

  4. Automated Data Retention Management for PRTG Data Exporter

    3 votes

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    0 comments  ·  Integrations  ·  Admin →
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    Viswanathan Ramanathan supported this idea  · 

  5. External Password Vault Integration for Secure Credential Management

    6 votes

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    Gathering Feedback  ·  0 comments  ·  Integrations  ·  Admin →
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    Viswanathan Ramanathan supported this idea  · 

  6. PRTG MCP (Model Context Protocol) Server for AI-Powered Workflows and Incident Management

    6 votes

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    0 comments  ·  Integrations  ·  Admin →
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    Viswanathan Ramanathan supported this idea  · 

  7. Unique Event Identifier for Notification Templates and API Message Correlation

    5 votes

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    Gathering Feedback  ·  1 comment  ·  Integrations  ·  Admin →
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    Viswanathan Ramanathan supported this idea  · 

  8. Ansible collection for PRTG

    12 votes

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    0 comments  ·  Integrations  ·  Admin →
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    Viswanathan Ramanathan supported this idea  · 

  9. Kerberos authentication for Windows systems monitoring

    26 votes

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    2 comments  ·  Access Management  ·  Admin →
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    Viswanathan Ramanathan commented  · 

    We are facing lots of monitoring issues as new Windows Servers require Kerberos authentication and the WMI sensors fail. Enabling this will help us resolve this.

    Viswanathan Ramanathan supported this idea  · 
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